The bed is really nice. The kiddo loves it. He used to BEG to sleep in mommy and daddy's bed every night....not anymore! :)
We did have a minor issue with assembly. Two of the holes that were drilled into the bed frame for the screws to attach the slat arrays were not where they should be. We had to drill new holes so that everything would fit together. Hopefully it holds up with 2 holes close to one another like that. Sprout did reach out immediately and went out of their way to make it right, including assuring us that there shouldn't be any issue with how we solved the problem.
Even though we did experience a less than perfect assembly of the bed, the overall experience with Sprout was everything you could ask for. They cared enough to address a simple quality control issue, and so I cannot recommend this company and their product enough! Buy with confidence...a company that strongly stands behind its' product is so so hard to find these days. We (the boy included) are very satisfied and will more than likely be buying from Sprout again in the future.