Overall, I really like this wall organizer. Aesthetically, it's very nice, simple and can go with any decor. It seems well made (only time can really tell and we've only had ours up for a week).
It was a simple solution to our entryway needs. Our kids needed a solution for hanging up their backpacks and coats. Our space only allowed for the vertical orientation. If I had space, i would defiantly opt for the horizontal board so I could have more pegs at levels that my kids can access. With the vertical orientation, coats are hanging over backpacks. It's fine but a little crowded. We can't use the seat because we need all of our hooks low. This is a winter issue as each kids has multiple coat options. A caddy for hats, mittens, neckwarmers would be a great addition - you could add baskets to the shelves.
Even though my kids can't utilize the top of the organizer now, I know that this will grow with our family as they grow.
Our board came minorly damaged. The company was amazing and immediately sent a replacement.